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Shipping within Australia

Your Shipping Options at Checkout include:

Free Click & Collect (available 10.00am - 1.00pm daily)  

  • Collect your purchase from 714 Glenferrie Road, Hawthorn, between 10.00am - 1.00pm daily.
  • Upon arrival, please ring the doorbell or call us on 98193957 to alert us to your presence. 
  • Please ensure you wear a mask and maintain usual COVID-19 hygiene and distancing protocols during your pick-up.
  • Please do not present for ‘click & collect’ if you are unwell or have been in contact with a confirmed case. If in doubt, please stay home & get tested! We are happy to arrange alternative delivery options for you if you can no longer safely ‘click & collect’ - just call us or email us at info@blackbirdandfox.com.au and we’ll work it out!

Free Domestic Shipping for orders $75+ (via Sendle)

  • This option will only available for purchases of $75.00 or more.
  • Delivery will be made via Sendle's Carbon Neutral Courier Network
  • This offer is only valid to physical addresses within Australia. Sendle Couriers cannot deliver to Australia Post owned properties, this includes: post offices, PO boxes, locked bags, parcel lockers or Australia Post parcel collect locations.
  • Your parcel will automatically be marked with "Authority to leave", unless you specify otherwise.  If you do not wish for your parcel to be left when a receiver is not home to sign for it, please let us know and it will either be delivered to a nearby location for collection or made available for a free redelivery.  Collection points include convenient local businesses such as newsagents and service stations.

Further Domestic Shipping Options

You can also select from the following options, for deliveries within Australia:

Pricing

All shipping rates are calculated according to the volumetric weight of your purchase, and destination of your delivery, by the Sendle & Australia Post shipping apps.  We do not add any fees for gift wrapping, packaging or handling.

Processing Timeframes

Blackbird & Fox will always endeavour to process your order as quickly as possible.  If there are any issues with your order, we will contact you within 24 hours.  Orders will be processed same day or next business day.

Australia Post orders received before 10.00am will be dispatched on the same day (weekdays) and on the same day (if possible) or next business day, for orders received on weekends.

Sendle orders received before 10.00am will be booked for pick up on the same day, but Sendle may not collect your parcel for 1-2 business days.  

Delivery Timeframes

Please click on the orange link above to obtain a delivery estimate for your parcel.  (All our deliveries ship from Hawthorn, 3122, Victoria, AUSTRALIA)

If speedy delivery is required, we strongly recommend you select Express Post to avoid any disappointment.

Important note

Please note that all delivery providers are under extreme pressure due to the COVID-19 pandemic and the associated spike in home-deliveries required.  Despite our best efforts in dispatching your orders ASAP, this has caused delays in the transport of some orders, once in the hands of the courier or postal networks.  We are all working together to get your parcels out to you as quickly as possible!  If 'time is of the essence', we strongly recommend you select Australia Post's Express Post service for delivery within 1-2 business days to the vast majority of Australian addresses.

If you require information about shipping your purchase overseas, please see our International Shipping page.