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Shipping within Australia

 

Delivery options:

When checking out, you can choose to 'Pick Up' or 'Ship' your order.

Pick Up (Click & Collect):

  • Collect your purchase from 714 Glenferrie Road, Hawthorn, during our opening hours

  • If your circumstances change, and you can no longer 'click & collect', please call us or email us at info@blackbirdandfox.com.au or call us on (03) 98193957 and we’ll work it out!

Free Domestic Shipping for orders of $99 +

  • This option is only available for purchases of $99.00 or more.
  • Delivery will be made via either via Sendle OR Australia Post standard Parcel Post (relevant Tracking details will be provided as soon as your order is processed). Generally, deliveries to metro areas and major regional centres will be sent via Sendle and deliveries to rural and regional addresses will go via Australia Post.
  • This offer is only valid to physical addresses within Australia, as Sendle couriers cannot deliver to Australia Post owned properties, this includes: post offices, PO boxes, locked bags, parcel lockers or Australia Post parcel collect locations.  If you specifically require shipping to a PO Box or similar, you will need to select a shipping option offered by Australia Post. 
  • If your shipment is sent via Sendle, your parcel will automatically be marked with "Authority to leave", unless you specify otherwise.  If you do not wish for your parcel to be left when a receiver is not home to sign for it, please let us know and it will be delivered to a nearby location for collection.  Collection points include convenient local businesses such as newsagents and service stations.

Domestic Shipping Options

You can also select from the following options, for deliveries within Australia:

Note: We strongly recommend selecting Express Post if you require your item in a timely manner. This service offers delivery within two business days to the majority of Australian addresses, and 'better than standard parcel post' to others. 

We do not recommend selecting Sendle for deliveries to: regional or remote areas, Tasmania, Western Australia or the Northern Territory.  Sendle operates by road only, and delivery to these areas can be exceedingly slow! (Seriously, if you are outside of a major metropolitan area on the East coast, Sendle is likely be a substantially slower service than Australia Post, and may not be worth a saving of a few dollars!)

Pricing

All shipping rates are calculated according to the volumetric weight of your purchase, and destination of your delivery, by the Sendle & Australia Post shipping apps.  We do not add any fees for gift wrapping, packaging or handling.

Processing Timeframes

Blackbird & Fox will always endeavour to process your order as quickly as possible.  If there are any issues with your order, we will contact you within 24 hours.  Orders will be processed same day or next business day.

Australia Post orders received before 10.00am will be dispatched on the same day (weekdays) and on the same day (if possible) or next business day, for orders received on weekends and public holidays.

Sendle orders received before 10.00am will be booked for pick up on the same day, but Sendle may not collect your parcel for 1-2 business days.  Sendle delivers fastest to Eastern states metropolitan areas - we do not recommend selecting Sendle for deliveries to WA, TAS, NT or regional areas, as these routes are often extremely slow to deliver.

Delivery Timeframes

All our deliveries ship from Hawthorn, 3122, Victoria, AUSTRALIA.

Please click on the orange links listed under 'Domestic Shipping Options' (above), to obtain a delivery estimate for your parcel, via each of the available shipping providers.   

If speedy delivery is required, we strongly recommend you select Express Post to avoid any disappointment.

Important note

Despite our best efforts in dispatching your orders ASAP, we are unable to control external factors that may delay or hinder your delivery.  If 'time is of the essence', we strongly recommend you select Australia Post's Express Post service for delivery within 1-2 business days to the vast majority of Australian addresses. 

International Shipping

If you require information about shipping your purchase overseas, please see our International Shipping page.