Privacy Policy

This Privacy Policy sets out how Blackbird & Fox uses and protects any information you provide when you use this website. 

We are commited to ensuring that your privacy is protected, and you can be assured that we will only ever use your information in accordance with this policy.  Please be aware that Blackbird & Fox reserve the right to make alterations to this policy by updating the details on this page, so you may wish to check back from time to time.

Protecting your privacy

We take the utmost care and concern for your privacy when shopping with Blackbird & Fox. We will never pass on your details to any third party, other than our payment and delivery partners (for the purpose of fulfilling your order), unless we are required to by law.

If you choose to sign up to our e-mailing list, you may unsubscribe at any time, by following the ‘unsubscribe’ link at the footer of each email.  

Information security

The details that you provide us with are used only to ensure that your order can be processed and fulfilled quickly and successfully.  For your security, these details are encrypted using SSL (Secure Sockets Layer) technology. 

We use cookies to help us to provide you with a better online experience.  For instance, cookies allow you to login to a Blackbird & Fox customer account, maintain a wishlist and/or shopping cart, and purchase items from your cart.  Cookies do not allow us to access your computer, or provide us with any information that you do not choose to share with us. 

Most web browsers automatically accept cookies in order to optimise your web-browsing, but you can modify your settings to decline cookies if you prefer.  Please note that declining cookies may prevent you from taking full advantage of this website.

External Links

Our website may contain links to other websites.  Please note that once you have used these links to leave our site, you are no longer covered by our Privacy Policy and should refer directly to the policy of the website in question.  We are not responsible for the actions, content or settings of any other websites.

Payment security

Whenever you checkout with Blackbird & Fox online, your financial details are passed through a secure server using SSL encryption technology, powered by eWay or PayPal (depending on your chosen mode of payment).  Blackbird & Fox does not store your credit card details at any time, so you will be required to re-enter them, even if you have an online customer account and have shopped with us before.

If you would prefer to make your transaction over the phone, you are welcome to call us on 03 9819 3957 during opening hours, and a real-life member of our team can assist you.