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Coronavirus COVID-19

Blackbird & Fox's Hawthorn store will be CLOSED from Tuesday 23rd March 2020 until further notice, as part of the shut-down of non-essential services to minimise the spread of Coronavirus COVID-19.    

 

In the meantime, please note the following policies: 

Hand hygiene
Staff are regularly and thoroughly washing their hands with soap and water.
We also have hand sanitiser available for your use in-store. Please use some!
Payment via card or contactless is appreciated. We do not apply any surcharges.
 
Respiratory hygiene
Please ensure that if you need to cough or sneeze, you do so into a tissue or into your elbow.  Tissues are available for your use, in-store, please ask a team member.

 
Store cleanliness
All frequently used surfaces (such as: eftpos terminal, countertops, telephone, doorhandles, product tester lids) are regularly disinfected throughout the day.
 
Physical distance
Our staff will respect your personal space by staying at least one metre away - please extend the same courtesy to them!  To allow adequate space for distancing, no more than 16 people are allowed in-store at any time. 

Self monitoring
Our staff have been advised not to attend if they have a fever or exhibit other symptoms of COVID-19, or have been knowingly exposed to a carrier.
Please DO NOT enter if you are unwell or have had close contact with a known carrier of Coronavirus. We are happy to assist you over the phone or online!

Online shopping 
We offer nearly all of our extensive instore range on our website as well.  We have lowered our Free Shipping threshold to $75 for your convenience and amenity.  We offer contactless delivery via Sendle's Carbon Neutral courier network, or you can select contactless delivery via Australia Post's Express Post service.  Our famous complimentary gift wrapping service is also available for online purchases, just ask!  We can even write in your card for you! We regret that Instore Pick Up is not possible at this time. 

For further information about Coronavirus COVID-19, see: https://www.health.gov.au/resources/collections/novel-coronavirus-2019-ncov-resources