Instore, the following practices are in-place:
Capacity limits: Under the current Victorian restrictions (8/7/20-19/8/20), 'other retail' may continue to trade, so long as the mandated density quotient is maintained. This means that we may not allow more than 16 people (including staff) instore at any time. If you can count 10 or more people in-store upon your arrival, please wait outside until someone has departed, applying a 'one-out-one-in' principal. Thank you for your patience and understanding.
Hand hygiene: Staff are regularly and thoroughly washing their hands with soap and water. We also have hand sanitiser available for your use in-store. Please use some!
Contactless payments: In order to minimise the potential for viral transmission, we are currently accepting contactless payment methods only. We accept: AMEX, Mastercard, Visa and EFT with no minimum spend and no surcharge.
Respiratory hygiene: Please ensure that if you need to cough or sneeze, you do so into a tissue or into your elbow. Tissues are available for your use, in-store, please ask a team member.
Store cleanliness: All frequently used surfaces (such as: eftpos terminal, countertops, telephone, doorhandles, product tester lids) are regularly disinfected throughout the day.
Physical distance: Our staff will respect your personal space by staying at least one metre away - please extend the same courtesy to them! To allow adequate space for distancing, no more than 16 people are allowed in-store at any time.
Self monitoring: Our staff have been advised not to attend if they have a fever or exhibit other symptoms of COVID-19, or have been knowingly exposed to a carrier. Please DO NOT enter if you are unwell or have had close contact with a known carrier of Coronavirus. We are happy to assist you over the phone or online!
For further information about Coronavirus COVID-19, see: https://www.health.gov.au/resources/collections/novel-coronavirus-2019-ncov-resources